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TERMS & CONDITIONS

Trusted Sultan Corp O/A The Backyard Barrel (BN 743449019) – Privacy Policy

Effective Date: January 1, 2025

Welcome to The Backyard Barrel. By booking a rental, purchasing a sauna, or requesting an installation, you agree to the following Terms & Conditions. Please read carefully before using our services.

1. Services Provided

We offer cedar barrel sauna rentals, sales, and installations. All services are subject to availability and confirmation.

2. Bookings & Payments

  • A non-refundable deposit is required to confirm purchases, or installations.

  • Full payment is due before delivery, and installation.

  • Prices are subject to applicable taxes.

3. Refunds & Cancellations

  • Our refund and cancellation policy is outlined in our Refund Policy, which forms part of these Terms & Conditions.

  • Customers are responsible for reviewing and understanding this policy before booking or purchasing.

4. Sauna Rentals

  • Customers are responsible for the safe and proper use of rental equipment.

  • Saunas must be returned in the same condition they were delivered (normal wear and tear expected).

  • Additional charges may apply for damages, excessive cleaning, or late returns.

  • The customer is responsible for ensuring proper access and space for sauna delivery.

5. Sauna Sales & Installations

  • All sauna sales are final. Due to the custom nature of our products, no refunds are available once production or material procurement has started.

  • Installation timelines are estimates only and may vary due to weather, site conditions, or supply availability.

  • The customer is responsible for preparing the installation site (including foundations, permits, and access).

  • Once installation is complete and approved by the customer, The Backyard Barrel bears no responsibility for post-installation site conditions or changes made by the customer.

6. Warranty

  • New saunas are covered under a limited manufacturer’s warranty for defects in materials or workmanship.

  • Warranty does not cover damage from misuse, neglect, improper maintenance, or modifications made by the customer.

  • Regular maintenance, including tightening of bands and sealing, is the responsibility of the sauna owner.

7. Liability Waiver

  • By using our products and services, customers acknowledge that sauna use involves exposure to high heat, which may not be suitable for all individuals.

  • Customers agree to use saunas at their own risk and consult a physician if they have health concerns.

  • The Backyard Barrel is not liable for injuries, health complications, property damage, or loss resulting from sauna use, misuse, or installation.

8. Customer Responsibilities

  • Provide accurate information when booking or purchasing.

  • Follow all provided safety guidelines and instructions for sauna use.

  • Ensure proper supervision of children and vulnerable individuals during sauna use.

9. Intellectual Property

All content, images, and materials on The Backyard Barrel’s website and marketing platforms are owned by us and may not be copied or used without permission.

10. Governing Law

These Terms & Conditions are governed by the laws of [Your Province/State], and any disputes will be resolved in local courts of jurisdiction.

11. Contact Information

If you have any questions about this Privacy Policy or how we handle your information, please contact us at info@thebackyardbarrel.com

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