Trusted Sultan Corp O/A The Backyard Barrel (BN 743449019) – Privacy Policy

Effective Date: January 1, 2025

At The Backyard Barrel, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us through our website, rentals, sales, and installation services.

1. Information We Collect

We may collect the following types of information when you contact us, make a purchase, or use our services:

• Personal Information: Name, phone number, email address, billing/shipping address.

• Payment Information: Processed securely through trusted third-party payment providers (we do not store your full payment details).

• Service Information: Rental dates, installation details, and service requests.

• Website Data: Basic usage information such as IP address, browser type, and cookies (to improve site functionality).

2. How We Use Your Information

We use your information to:

• Process rentals, sales, and installation orders.

• Communicate with you regarding your bookings, purchases, or support requests.

• Improve our products, services, and customer experience.

• Send updates, promotions, or offers (only if you’ve opted in).

3. Sharing of Information

We respect your privacy. Your information will never be sold to third parties. We may share limited data only when necessary to:

• Process payments (with secure third-party payment providers).

• Deliver products or services (with trusted shipping/installation partners).

• Comply with legal or regulatory requirements.

4. Data Security

We implement reasonable safeguards to protect your personal information from unauthorized access, loss, misuse, or disclosure. While no method is 100% secure, we work with trusted providers and follow best practices to keep your data safe.

5. Your Rights

You have the right to:

• Request access to the personal information we hold about you.

• Ask us to update or correct your information.

• Request removal of your information (except where legally required to retain it).

• Opt-out of marketing emails at any time.

6. Cookies & Website Tracking

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device to help us remember preferences and improve performance. You can disable cookies in your browser settings if you prefer.

7. Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at info@thebackyardbarrel.com